FAQ

Subscriptions

What subscription options are available?

We offer several subscription tiers, including:

  • Monthly subscription: Access to all premium content for a fixed monthly fee.
  • Annual subscription: A discounted rate for those who commit to a yearly plan.
  • Freemium model: The first three articles per month are free on our website.

Can I cancel my subscription at any time?

Yes, you can cancel your subscription at any time through your account settings. However, please note that cancellations will take effect at the end of your current billing cycle.

What if I encounter issues accessing content?

If you experience any difficulties accessing premium content, please contact our customer support team for assistance. They can help troubleshoot login issues or payment problems.

How to log in:

  • Visit https://currencynews.co.za/login/ in your device’s default browser (like Chrome, Safari, or Edge).
  • For the best experience, avoid using built-in browsers from social media or email apps.

Stay logged in:

  • Tick “Remember me” when logging in — this saves a secure session cookie so you won’t need to sign in as often.
  • Save your login details in your browser for quick, auto-filled access next time.

Forgot your password?

Newsletters

How often will I receive the newsletter?

Currently, subscribers will receive the newsletter on Monday and Friday mornings, as well as a personal finance newsletter on Wednesdays and an ESG newsletter every second Tuesday. This is subject to change as the publication grows and rolls out more newsletters.

How can I sign up for the newsletter?

You can sign up for the newsletter by visiting our website and filling out the registration form. Simply provide your full name and email address, and a confirmation email will be sent to you.

Is there a cost associated with subscribing to the newsletter?

Subscribing to the newsletter is free of charge. Our content, however, is behind a paywall. Beyond three free stories per month, only subscribers will be able to access all our content.

Can I unsubscribe from the newsletter at any time?

Yes, you can unsubscribe at any time. Each newsletter will include an unsubscribe link at the bottom that allows you to easily remove yourself from the mailing list. Unsubscribing from the newsletter will not affect your monthly or annual subscription to the website.

Will my personal information be kept private?

Yes, we take your privacy seriously. Your personal information will be stored securely and will not be shared with third parties without your consent. You can review our privacy policy for more details on how we handle your data.

What should I do if I don’t receive the newsletter after signing up?

If you do not receive the newsletter within a few days of signing up, please check your spam or junk folder. If it’s not there, contact our support team for assistance to ensure your email address is correctly registered.

Can I change my email address for the newsletter subscription?

Yes, if you need to change your email address, you can do so by accessing your account settings on our website or by clicking “Update my profile” at the bottom of your newsletter.

Are there any additional benefits to subscribing to the newsletter?

Subscribers may gain access to exclusive content, invitations to webinars or events, and special offers related to our premium services or products. Stay tuned for announcements in our newsletters about these opportunities

Advertising, corporate subscriptions and partnerships

What advertising options are available in your publication?

We offer various advertising options, including:

  • Display ads: Banner advertisements on our website.
  • Sponsored content: Articles or posts that promote your brand while providing valuable information to our readers.
  • Newsletter sponsorships: Opportunities to feature your brand in our email newsletters sent to subscribers.
  • Event sponsorships: Partnering with us for events or webinars to gain visibility among industry professionals.

How can I advertise with your publication?

To start advertising, you can contact our head of sales, Carmen Clegg, at carmen@currencynews.co.za. She will provide you with information on available ad formats, pricing and the process for submitting your ads.

How can my company sign up for a corporate subscription?

Interested companies can reach out to our subscriptions team via email or through the contact form on our website. We will discuss your needs and provide a customised plan that suits your organisation.

Can I partner with your publication for events or initiatives?

Absolutely! We welcome partnerships that align with our mission and audience interests. If you have an event or initiative in mind, please reach out to us with details so we can explore potential collaboration opportunities.

What is the process for submitting content for sponsored articles?

To submit content for sponsored articles, please co-ordinate with our editorial team [info@currencynews.co.za] after securing an agreement for sponsored content placement. They will guide you through the submission process and ensure that your article aligns with our editorial standards while promoting your brand effectively.

Getting in touch with Currency

How can I submit a tip-off or story suggestion?

You can submit a tip-off or story suggestion by emailing our news desk or using the contact form on our website. Please provide as much detail as possible to help our journalists understand the story’s significance.

Is my tip-off confidential?

Yes, we take confidentiality seriously. If you wish to remain anonymous, please indicate this in your communication. We will protect your identity while investigating the story.

How can I report an error in an article?

If you notice an error in one of our articles, please contact our editorial team. Include the article title, publication date and details of the error so we can address it promptly.

How do I contact the news desk directly?

You can contact our news desk by emailing info@currencynews.co.za. Our team is available to discuss tips, suggestions or any other inquiries related to news coverage.

What if I have feedback about your publication?

We value feedback from our readers! You can share your thoughts by contacting us. Your input helps us improve our content and better serve our audience.